Western Reserve Public Media
 
If you are using an antenna to watch WEAO 49, you will need to rescan your TV on Aug. 3. Plan to Rescan - August 3

NEED HELP?
Call 1-877-985-9985

For additional information, visit TVAnswers.org or contact the FCC’s spectrum repack consumer hotline at 1-888-CALLFCC
(1-888-225-5322) and press “6” to speak to someone at the help desk. The center is staffed from 8 AM to 1 AM.

 

WEAO Channel 49 is changing to a new frequency! What does this mean for you?

If you are using an antenna to watch TV over-the-air, on Saturday, Aug. 3, you will need to rescan your TV. If you get your television through a cable or satellite provider, you don’t have to do anything.

This applies to all WEAO channels: 49.1 Western Reserve PBS, 49.2 Fusion and 49.3 MHz Worldview.

 

Basic Steps to Rescan

All televisions are different but for most TVs, the following procedure applies:

  1. Select “Menu.”

  2. Select “Channel Setup” or “Broadcast Setup” on the menu (if you can’t find these options, check your owner’s manual or search for your television’s specific instructions online). 

  3. Choose “Auto Programming” or “Auto Scan,” then select “Air,” then “Start.”

 

Troubleshooting Tips and Other Resources

Frequently Asked Questions

Antenna Positioning

Quality/Strength Indicator

Additional Resources

Brand-Specific Steps to Rescan Your TV Channels

TV and Antenna Manufacturer Resources

 

 

Frequently Asked Questions

How do I rescan?

All televisions are different but for most TVs, the following procedure applies:

  1. Select “Menu.”
  2. Select “Channel Setup” or “Broadcast Setup” on the menu (if you can’t find these options, check your owner’s manual or search for your television’s specific instructions online).
  3. Choose “Auto Programming” or “Auto Scan,” then select “Air,” then “Start.”

If you cannot find these (or similar) options, check your owner’s manual or search for your television’s specific instructions online. Find your TV manual online at http://tv.manualsonline.com/.

I’ve rescanned multiple times, and I am still not receiving WEAO. What can I do?

If you were receiving WEAO but after rescanning it is no longer coming in, then it might be necessary to adjust the direction of your antenna before rescanning again. If you still cannot receive WEAO, you may have to wait and rescan after the entire installation project is complete, which may take up to several months.

 

What if I need additional assistance?

For additional help, call the FCC National Rescan Hotline at 1-888-CALLFCC. Hours are 8 AM to 1 AM. 

Additional online resources are available at https://www.tvanswers.org/rescan.asp

 

Why did WEAO change its frequency?

In 2017, Congress authorized the Federal Communications Commission (FCC)—which is the agency that governs the public airwaves—to hold an auction to provide more wireless spectrum for wireless broadband services.

Now that the auction is complete, the FCC is requiring nearly 1,000 TV stations to change frequencies.

On Aug. 2, 2019, WEAO will move to a lower frequency. This move will happen behind the scenes; viewers watching with an antenna will still find Western PBS, Fusion and MHz Worldview on the same channel numbers (49.1, 49.2 and 49.3 respectively) as before, but they will need to rescan their TVs in order to pick WEAO up again.

 

Did WEAO improve its broadcast signal?

We’re not only meeting the basic federal requirements, but we are going a step further by substantially improving our signal strength. Once all engineering work is complete, our new broadcast antenna includes a substantial increase in power and a stronger broadcast signal.

You can check our signal strength by entering your zip code here: https://www.fcc.gov/media/engineering/dtvmaps

 

Where is the WEAO tower and transmitter located?

Our WEAO tower is located in Copley, Ohio.

 

When will all of the work be complete?

After Aug. 3, additional work will need to take place before the WEAO antenna installation is complete. The time frame for completion is two weeks to two months. Some viewers may need to rescan again after this completion.

 

I watch WEAO on cable (or satellite). Do I need to rescan?

If you watch WEAO on cable or via satellite, no action is necessary. If you are experiencing problems, please contact your service provider. If they say that it is WEAO’s issue, please let us know so we can work with the service provider to resolve the problem.

 

What about WNEO in the Youngstown area?

WNEO Channel 45, which serves the greater Youngstown area, is not affected by the WEAO change.

 

Troubleshooting Tips and Other Resources

Antenna Positioning

A vast majority of reception issues are due to antenna position. Visit https://www.fcc.gov/media/engineering/dtvmaps to determine the best antenna position and the quality of signal that can be expected at your location.

Make sure that your antenna is pointed in the correct direction before performing a channel scan on your television or converter box. If your television or converter box doesn’t detect the signal(s) you are interested in, you will need to readjust your antenna and perform another channel scan and repeat until the tuner identifies the signal(s). Once the signal is identified then fine tune the position with the television’s signal strength indicator.

 

Quality/Strength Indicator

With digital television, viewers will see the same quality of picture regardless of the signal level on their television.  Due to the all-or-nothing nature of digital reception (also known as the digital cliff,) it is very important to find and use the signal quality/strength indicator available on the television or converter. This is a valuable aid for adjusting any antenna to provide adequate signal reception and level to counteract any changes in weather or surroundings that may affect the reception quality over a period of time.

 

Additional Resources

Basic information resource from the National Association of Broadcasters:
http://www.tvanswers.org/default.asp

National Rescan Hotline:
1-888-CALLFCC (1-888-225-5322) and press prompt number 6

Simple directions on rescanning: 
http://www.tvanswers.org/rescan.asp

The FCC’s web page regarding the spectrum: 
https://www.fcc.gov/consumers/guides/consumer-faqs-tv-spectrum-auction

The FCC’s troubleshooting guide for digital TVs and converter boxes:
https://www.fcc.gov/consumers/guides/troubleshooting-guide-digital-analog-converter-boxes-and-digital-televisions

The FCC’s DTV reception maps web page: 
https://www.fcc.gov/media/engineering/dtvmaps

The FCC’s guide to antennas and digital TV: 
https://www.fcc.gov/consumers/guides/antennas-and-digital-television

AntennaWeb.org - Antenna Signal Prediction
(Discover how many FREE channels are available from local broadcasters. Select "click here to start" in the orange box on the home page)

https://www.antennaweb.org

 

Brand-Specific Steps to Rescan Your TV Channels

You can also follow the steps for your specific TV in your owner’s manual. We have provided some of the top television manufacturers’ information on how to perform a scan through the links below.

Samsung

LG

Sony
Instructions for the Sony Bravia

Toshiba
From Toshiba’s verified YouTube account

Vizio
From Vizio’s YouTube account

Panasonic
Instructions for the Panasonic Viera

Philips

 

TV and Antenna Manufacturer Resources

Channel Master Antennas

DISH Network DTVPAL

Elemental (includes channel scan video instructions)

Funai (includes support manuals for Sylvania, Emerson, Durabrand, Symphonic and Funai TV sets)

Haier

Hisense

Hitachi

Insignia (Includes YouTube Video)

Insignia NS-DXA1-APT

JVC

LG

Magnavox (this will redirect you to the Funai website)

Panasonic

Philips

Polaroid

Proscan

Samsung

Sanyo

Sceptre

Sharp

Sony

Symphonic (this will redirect you to the Funai website)

TCL

Toshiba

Vizio

Westinghouse

Zenith

   
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